Firstly, you must have email archiving enabled. Â See this article for instructions.
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To view the email that has been archived, you can:
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Download the archives to your computer
1. Click the Download Archives option next to the domain whose messages you want to view.
2. Select from the options provided: All archives, incoming, mailing lists, outgoing
3. A zip file containing the archived messages will be downloaded to your computer.
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View the archives through an IMAP connection
Messages can be viewed multiple ways through an IMAP connection:
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Execute the provided Auto Configuration Script for one of the following mail clients:
MacOS® Mail.app® (pre-10.7), MacOS® 10.7 Mail.app® ("Lion"), Postbox®, Mozilla Thunderbird®, KDE Kmail, Microsoft Outlook 2000® for Windows®, Microsoft Outlook 2007® for Windows®, Microsoft Outlook 2010® for Windows®, Microsoft Outlook Express® for Windows®, Windows Live Mail®
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To use the auto-configuration script:
1. Click on the IMAP Access option next to the domain whose messages you want to view.
2. Choose from the list of mail clients and select either IMAP over SSL/TLS (recommended) or IMAP.
3. Follow the on-screen instructions to complete the setup.
4. Use the provided settings to manually set up a read-only configuration via IMAP.
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To manually configure your mail client:
1. Click on the IMAP Access option next to the domain whose messages you want to view.
2. In the selected mail client, provide the following information:
Mail Server Username : _archive@domain.com (replace domain.com with your own domain name)
Your password is the same as your cPanel account password.
Incoming Mail Server - SSL: (SSL) domain.com
IMAP port: 993
Incoming Mail Server: mail.domain.com (replace domain.com with your own domain name)
IMAP port: 143
3. Once the information is provided to your mail client, the daily directories will appear in the folder list.
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Browse with WebMail
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Use the Browse with WebMail link to view the messages through WebMail.
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