Announcements

Payments from June 30, 2021.

From June 30, 2021 there is a change to all accepted payments.

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Changes to Credit Card payments from November 10, 2020

From November 10th, 2020 a credit card surcharge will automatically be applied to all invoices.

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Changes to the help desk and emails in general

From today we have re-introduced the auto-reply acknowledgement of all emails. When you send an email to an enquiry, support or accounts related email address you will receive an email acknowledgement.

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Security changes on bilby affecting WordPress XMLRPC

We have just implemented a server wide block on xmlrpc.php. This has been done to stop denial of service attacks occurring with WordPress sites hosted on bibly.

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Changes to Credit Card payments from January 1, 2020

From January 1st, 2020 a credit card surcharge will automatically be applied to invoices totalling $200 or more.

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Studio & Support Hours 2019 Christmas and 2020 New Years

  •   17/12/2019 11:48 am
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The studio will be closed from Thursday, 19/12/2019 until Wednesday, 08/01/2020. Support will operate normally over this period but as we are spending time with our families please understand if it takes us a little longer to get a reply to you.

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Kernel Updates

All non kernel-care servers will be rebooted in the next 30 minutes to finalise a new kernel being installed. Total impact time < 5 mins per server.

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Server Reboots

All servers will be rebooted tonight commencing from 2000h AEDT. Expected impact time is less than 5 minutes per server.

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Changes to payments from January 1, 2019.

  •   29/12/2018 11:30 am
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From January 1st, 2019 a credit card surcharge will automatically be applied to invoices over $500 in value.

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Migrations completed

Migrations from dingo and gecko are now complete.

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