How do I access my archived email?

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  • 01.01.1970 10:00 am

Firstly, you must have email archiving enabled.  See this article for instructions.
 
 
To view the email that has been archived, you can:
 
Download the archives to your computer
1. Click the Download Archives option next to the domain whose messages you want to view.
2. Select from the options provided: All archives, incoming, mailing lists, outgoing
3. A zip file containing the archived messages will be downloaded to your computer.
 
 
View the archives through an IMAP connection
Messages can be viewed multiple ways through an IMAP connection:
 
Execute the provided Auto Configuration Script for one of the following mail clients:
MacOS® Mail.app® (pre-10.7), MacOS® 10.7 Mail.app® ("Lion"), Postbox®, Mozilla Thunderbird®, KDE Kmail, Microsoft Outlook 2000® for Windows®, Microsoft Outlook 2007® for Windows®, Microsoft Outlook 2010® for Windows®, Microsoft Outlook Express® for Windows®, Windows Live Mail®
 
To use the auto-configuration script:
1. Click on the IMAP Access option next to the domain whose messages you want to view.
2. Choose from the list of mail clients and select either IMAP over SSL/TLS (recommended) or IMAP.
3. Follow the on-screen instructions to complete the setup.
4. Use the provided settings to manually set up a read-only configuration via IMAP.
 
To manually configure your mail client:
1. Click on the IMAP Access option next to the domain whose messages you want to view.
2. In the selected mail client, provide the following information:
Mail Server Username : _archive@domain.com (replace domain.com with your own domain name)
Your password is the same as your cPanel account password.
Incoming Mail Server - SSL: (SSL) domain.com
IMAP port: 993
Incoming Mail Server: mail.domain.com (replace domain.com with your own domain name)
IMAP port: 143
3. Once the information is provided to your mail client, the daily directories will appear in the folder list.
 
 
Browse with WebMail
 
Use the Browse with WebMail link to view the messages through WebMail.
 


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