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Client area passwords can be recovered by using the "Request a Password Reset" link found at the bottom of the secure client area login page, or by clicking here. A new password will be generated for you and sent to the email address associated with your billing account. If you are unsure what your email address is or otherwise no longer have access to your email account, please contact us and we would be more than happy to assist you in recovering your account after you answer a few questions so that we cab verify.
Once your password has been reset, it can be changed to something more memorable from within the client area.
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